CONTACT
Contact Mystic TCM.
For product questions, delivery, refunds or an existing order, contact Celesvanta Ventures LLC at support@mystictcm.com.
Website operator
Mystic TCM is operated by Celesvanta Ventures LLC, a limited liability company registered in New Mexico, United States.
The company operates this website and is the provider of the services described here. J. Luo is the public name of the founder and report reviewer.
Company registered address — not a clinic or customer visit location: 1209 Mountain Rd Pl NE Ste N, Albuquerque, NM 87110, United States
Support and response times
We reply to support messages within 1 hour of receipt, including weekends and holidays. This is a reply time, not a promise to resolve every issue within an hour. Email support is not emergency medical assistance.
If you have an order, include the purchase email and order or payment reference. Do not send health questionnaire answers, medical records, identity documents, tax identifiers or bank details in ordinary email. We do not offer appointments, diagnosis or treatment.
Privacy requests
Email privacy@mystictcm.com for access, correction or deletion requests. We may verify identity through an appropriate method before releasing private information. How privacy requests work.
For an urgent or concerning health problem, contact an appropriately qualified professional or local emergency service. This inbox cannot provide medical assistance.